FAQs

How to Place an order:

Order online

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New customer? Please register here.

or proceed to SHOP and register at checkout

WHOLESALE ACCOUNTS click here

 OR

Call Customer Service toll free at 877-586-8719 ext. 208.

For outside the U.S. 323-586-8719 ext. 208

Monday - Friday

8:00am – 4:00pm PST

Order Processing:


We do our best to ship all orders as quickly as possible. Orders often ship within 2-3 business days and our average delivery time is 5 - 7 days depending on the shipping destination. However, orders may take up to 14 days for delivery. For an additional charge, many items may be shipped via expedited service that can be done at checkout. Upon receipt of your order you will receive a confirmation via email.

 Payment:

Credit Card – All major Credit Cards Accepted

PayPal

Shipping Charges:

 All shipping originates from Los Angeles, California.

Applicable Sales Tax will be added to all orders.

Free Ground Shipping of $50 or more applies only to the 48 contiguous states.

For orders under $50 a $5 shipping fee will apply for ground shipping. 


Orders outside the 48 contiguous states and for air shipping please call us for a price quote. Our toll free number in the U.S. is 877-586-8719 ext. 208. For outside the U.S. please call 323-586-8719 ext. 208. OR email us at spot@iseespot.com

 Return Policy:

We want you to be completely satisfied with your i see spot purchase. If it fails to meet you expectations, it can be returned for refund or exchange. Claims for damaged, defective, incorrect or missing merchandise must be made within 14 days of receipt of order. We do not accept exchanges for any merchandise that is sent back to us not in its original condition. All returned shipping fees and insurance will be the sole responsibility of the buyer. All sale items are final sale and cannot be exchanged or returned.

You must obtain a return authorization number before sending back your item. For a return authorization number please email return requests to spot@iseespot.com or call customer service at 877-586-8719 ext. 208 or outside the U.S. 323-586-8717 ext. 208. The RA# must be on the outside of the box or merchandise will be refused. Any “free” promotional items do not have a dollar value and if returned will not be issued credit.

Return to:

i see spot

3844 S. Santa Fe Ave.

Los Angeles, CA 90058

attn: Returns Dept. RA# _______

 

Thank you for choosing I SEE SPOT products!

We value and appreciate your business very much!