Wholesale Customer Service

Wholesale buyers
1. Already registered? Please login here.
2. New buyer? Please register here.

How to Place an order
1.  Online ordering - register or login.
2. Fax a downloaded order form. If you are a new customer, please download the New Customer Form and fill out completely to avoid any order delays. Click here for Order Form.
3. Call Customer Service toll free at 877-586-8719 ext. 208. For outside the U.S. call 323-586-8717 ext. 208 (Monday through Friday from 8:00am – 4:30pm Pacific Standard Time)

Order Processing
Upon receipt of your order you will receive a confirmation via email or fax unless the order was placed with our customer service department. Orders are usually processed and shipped within 3-5 business days after receipt of order.

Minimum Orders
All orders must meet the $100 merchandise minimum. If the order falls below $100 (not including shipping) then you will be charged a $10 processing fee.

Terms
Credit cards (Visa, Mastercard, Amex) or COD only. For COD orders company checks are accepted upon approval by our credit department. There is a $8.50 COD charge per COD order.

Domestic Shipping Charges
All shipping originates from the Metropolitan Los Angeles, CA area

For Ground Shipments (within the 48 contiguous states) the following charges apply:
Orders up to $500 – shipping is $9
Orders between $501 - $999 – shipping is $10
Orders over $1000 – Shipping is $11

For Domestic air shipping please email us at spotcustomerservice@iseespot.com or call us for a price quote 877-586-8719 ext. 208 or outside the U.S. 323-586-8717 ext. 208

Return Policy
Claims for damaged, defective, incorrect or missing merchandise must be made within 5 days receipt of order. For a return authorization number please email return requests to spotcustomerservice@iseespot.com or call customer service at 877-586-8719 ext. 208 or outside the U.S. 323-586-8717 ext. 208. The RA# must be on the outside of the box or merchandise will be refused. All sales are final. A 25% restocking charge may be imposed on any returns or exchanges.

Custom Tees and Tanks!
Your logo here!  Promote your store or big event!  You provide the design and camera ready artwork and we will print your logo/design on  our tees and tanks!  Minimum order is 48 units.  For more information and contract please CLICK HERE.  For additional questions please email spotcustomerservice@iseespot.com or call Sharon at 877-586-8719 ext. 206 or outside the U.S. 323-586-8717 ext. 206.